How to Close Pepperstone Account

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Written by
Ryan Hardy sitting before his forex trading desk
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Pepperstone is a forex and CFD broker that offers online trading services to traders and investors worldwide. It is one of the most popular and trusted brokers in the industry. Pepperstone is regulated by top-tier authorities, including ASIC, CySEC, the FCA, BaFin, the DFSA, the CMA, and the SCB. The broker offers 1,350+ forex and CFD trading instruments, including commodities, indices, currency indices, cryptocurrencies, shares, and ETFs. You can easily register and start trading with the broker online.

If you want to discontinue trading with the broker, withdraw your funds, and leave the account inactive. You may use it later whenever required. There is no need to delete the account, as Pepperstone does not charge any fees for account creation or maintenance. However, if you still wish to close or delete your account, you can follow the procedure below.

How to Delete or Close a Pepperstone Account: Step-by-Step Guide

Step 1. Close All Open Trades

Before requesting account closure, ensure your trading account is completely inactive. Pepperstone does not process closure requests if there are active trades or pending orders.

  • Close all open positions
  • Remove any pending orders

Step 2. Withdraw All Your Funds

You must withdraw your entire balance before closing your account. This can be done بسهولة through the secure client area.

  • Log in to your Pepperstone client portal
  • Go to Funds → Withdraw Funds
  • Request a full withdrawal

Step 3. Ensure Zero Account Balance

After your withdrawal is processed, double-check that no funds are left in your account. Even a small remaining balance can delay the closure process.

  • Confirm balance is $0
  • Check both trading and wallet sections (if applicable)

Step 4. Contact Customer Support

Once your account is empty, you need to submit a closure request to Pepperstone support.

  • Email: support@pepperstone.com
  • Or use live chat in the client area
  • Include your account ID in the request

Step 5. Complete Identity Verification (If Required)

For security reasons, Pepperstone may ask you to verify your identity before processing the closure request.

  • Respond to verification emails
  • Provide any requested documents or confirmations

Step 6. Receive Account Closure Confirmation

After everything is completed, Pepperstone will send you a confirmation email stating that your account has been successfully closed.

  • Check your inbox for confirmation
  • Keep the email for your records

Risk Disclaimer:

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Between 73-89 % of retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.